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Georgie Barnard Veterinary Physiotherapy
Under the Veterinary Surgeons Act 1966, it is a legal requirement for Veterinary Physiotherapists to receive veterinary consent for cases not perceived as maintenance, meaning if they are currently injured, suffering from dysfunction or lameness, or if they have a pre-existing issue such as osteoarthritis. A veterinary consent form can be found under the 'Services' section titled 'How to Book'. Maintenance cases are not required to complete this form. All cases seeking veterinary physiotherapy must complete the owner consent form also found under 'How to Book'.

1. Veterinary Consent

If you are claiming veterinary physiotherapy through your insurance company, please ensure you make contact with your insurer prior to your appointment and have received approval.

2. Insurance Claims

3. Cancellations

GBVP maintains a strict 24-hour cancellation policy. Appointments cancelled with less than 24 hours notice will be subject to a cancellation fee. In the event of an emergency, the application of this charge remains at the discretion of GBVP.

4. Privacy Policy

For insurance purposes, GBVP is required to keep records for 7 years. during this time electronic copies will be kept password protected and paper copies will be stored in a locked file. You are able to request to see your animal's files at any time. GBVP may be required to discuss your animal and share session history with your veterinarian.

5. Payment

Payment is required at the time of the appointment by cash or BACS. Late payment may incur a small fee at the discretion of GBVP.

6. Unsafe or Unsuitable Animals

GBVP has the right to refuse or stop a session if the animal is deemed lame, requires further veterinary treatment, or is considered dangerous. Please note you may still be required to pay up to 50% of the session price (including mileage).

1. Consent and Referrals

Terms and Conditions

Prior to your appointment, please take the time to review our terms and conditions. If you require clarification, please do not hesitate to get in touch. Thank you.

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